What company does Michael Corrigan work for? Michael Corrigan, a Brisbane-based HR specialist with Platinum Employee Relations who has held Platinum One status for the past seven years, tells Executive Traveller that the team works wonders in facilitating tight domestic connections. Contact Platinum Employee Relations. Having to ring the main QF number and 'hope' that you are routed to the VIP team is not as good as a dedicated number. Michael Corrigan’s peers at other companies are Sean Keaney, Jane Young, Nathan Knight, Kim Paone, Sashi Adhikari. Executive Traveller understands that all staff at the Canberra-based Special Service Team have either been stood down since April or were repeatedly stood up for a week and then stood back down for 2-3 weeks, on a rotational basis. It was happening to me quite regularly at one point, probably one in ten flights (as a Platinum, not P1). However when I called them a few times about a booking they couldn’t help and referred me to reservations. As borders come down, where can you travel across Australia? But QF are kidding themselves that they think this is better for their highest spenders. Discover more about Platinum Employee Relations, Information without innovation is just data, Get real Scoops about Platinum Employee Relations, Michael Corrigan works for Platinum Employee Relations, Michael Corrigan’s role in Platinum Employee Relations is General Manager, Michael Corrigan’s email address is m***@platinumer.com.au, Michael Corrigan’s business email address is m***@platinumer.com.au, Michael Corrigan’s HQ phone number is +61 1300 571 090. He is constantly on top of the Search Engine industry and that provides a value added service to Web Design Magic and our product range. Greater Los Angeles Area Sales Manager Consumer Goods Education University of Nevada-Las Vegas 1988 — 1992 School of Hotel Administration Experience Pacific Patio Furniture April 2015 - Present The Regus Group September 2014 - February 2015 New York Life Securities September 2013 - June 2014 H.D. ... a public relations and marketing firm that specializes in the hospitality industry. One of the foremast tasks of Qantas' Platinum One support team is to smooth out the inevitable bumps experienced by very frequent flyers. Such bad news, I will really miss the SST they have been amazing when I have needed them over the past 7 years. I obtain P1 and have since inception with one trip to Europe, one to Asia and the rest high volume economy in Australia. I agree that the SS Team staff were awesome and it is a shame to loose their expertise, compassion, empathy and friendship. It will be interesting to see if it applies to very frequent flyers in economy or just those more well heeled who fly further forward and are able to build up higher status. of the foremast tasks of Qantas' Platinum One support team is to smooth out the inevitable bumps experienced by very frequent flyers. Given they were a dedicated team for P1, I was surprised they couldn’t do everything for me. We have been on the ground since March being Melbourne based. Qantas will pull down the shutters on its dedicated Special Service Team for Platinum One frequent flyers next week, with a new VIP Service Team taking over support duties for the airline's most valued passengers. Accept the part-time role and stay on with the company. View Michael Corrigan's business profile as General Manager at Platinum Employee Relations. I average one flight every 3.7 days so its about status obtained regardless of how you get there. Michael Corrigan, Platinum Employee Relations – Gold Coast. If you’ve forgotten your password, simply enter your email address Brad has been comissioned by Web Design Magic and it’s customers to perform SEO and SEM services. Vodafone had a call centre in Kingston even before having any stores in Tasmania. A Qantas Boeing 787 from Sydney to London via Perth? Michael Corrigan Iii ii1 i 1A i Fcn Jay Jabour To find out more about the endorsed candidates and involvement opportunities in JaxBiz, visit www.myjaxbiz.com S .". The amendments to the Fair Work Act regarding bullying will affect every employer, and it is imperative that you understand what the changes mean for your business. On 13 August 2020, your Together ASU advocates and delegates met with Apple Marketing Group’s (AMG) representatives Bronwyn Shearer and Michael Corrigan from Platinum Employee Relations. Executive Traveller understands that unlike the Platinum One Special Service Team (SST) – which primarily assisted during delays, cancellations and other disruptions – the VIP Service Team is trained to handle a wider range of enquiries, without needing to transfer callers to other departments, as was sometimes the case with the SST. Brad has been comissoned by Web Design Magic and it’s customers to perform SEO and SEM services. Here are the best watches of the year: should you care? Tasmanian state Government has always had a thing for subsidising contact centres, it increses employment for people that don't have/need many professional skills. Platinum Employee Relations has developed a range of legislatively compliant, plain English workplace policies that can be specifically tailored to complement your organisation’s philosophy whilst ensuring legislative compliance. understands that unlike the Platinum One Special Service Team (SST) – which primarily assisted during delays, cancellations and other disruptions – the VIP Service Team is trained to handle a wider range of enquiries, without needing to transfer callers to other departments, as was sometimes the case with the SST. It’s not as if someone unworthy can use the VIP service without the right QFF number and furthermore a general number can get overwhelmed with just one or two flight cancellation. CBR people would be more expensive, and Hobart would have a lot of unemployed and experienced contact centre folk willing to work for not-Canberra money. ll staff at the Canberra-based Special Service Team have either been stood down since April or were repeatedly stood up for a week and then stood back down for 2-3 weeks, on a rotational basis. PLATINUM, GOLD & SILVER SPONSORS. I am P1 and a few times spoke to the dedicated team. “Before COVID I regularly flew Melbourne-Brisbane-Townsville and return, and they were always tight connections.”. I had a fantastic experience with them today. T&Cs apply. Plus Products Inc. (CSE: PLUS) (OTCQX: PLPRF) is a branded cannabis-infused products manufacturer of edibles created to support a healthy and active lifestyle.Headquartered in San Mateo, California, PLUS™ concentrates on producing edibles using extracts to ensure compliant, dosable and delicious products that provide a consistent cannabis experience. Aaron Resnik. “A few years ago in Dubai they telephoned me with an update about a very delayed departure, and proactively re-booked me on a separate domestic flight the next day at London, as I’d have missed the last flight. In this webinar Michael outlines the outcomes of the Award review process for 2016/2017 and how these changes will affect arcitectural businesses. Troy Campbell MANAGER PLATINUM AMC FOR SUNSTREET Dustin Carlson Owner FNFE ... Gretchen Chadsey Business Relations Manager Primary Residential Mortgage, Inc. James Charlet COO CRE Credit Services ... Michael Corrigan LO Vintage Lending John Councilman President NAMB. I would think they should have kept a dedicated number for the VIP service as well. Michael Corrigan, Platinum Employee Relations. What is Michael Corrigan’s role in Platinum Employee Relations? Already have an ET account? P1 may be lost soon ... Had excellent service from the new team as a P1 regarding a refund enquiry. Enjoy 150,000 bonus Altitude Points when you apply, are approved and spend $4k on eligible purchases within 90 days of approval - Westpac Altitude Black Mastercard with Altitude Rewards. He also was the 25th United States National Security Advisor, but his tenure lasted only … We’ll send you an email to re-activate your account and enter a new password. https://issuu.com/greengale-publishing/docs/capitol_file_-_2016_-_issue_1_-_spr What is Michael Corrigan’s email address? Through our scale and extensive reach, our team is able to deliver a truly global platform. Downes is hopeful the VIP Service Team can deliver on Qantas’ promise of handling more booking-related issues with a single call. Cathay Pacific, HK Express begin Cathay Dragon route carve-up, Former Aston Martin execs to resurrect "the thinking man's Ferrari", Canada to introduce COVID-19 tests for all international travellers, 5 reasons you shouldn't bin your boarding passes, What to do when an airline cancels your flight, New ways for airlines to win your business. Michael Corrigan, 3 December 2013 Michael Corrigan of Platinum Employee Relations explains the changes to workplace laws on bullying and what you need to know. It remains to be seen whether the new VIP Service Team will handle ‘operational upgrades’ for high-tiered travellers in the same way as the Special Service Team had previously. New cards only. Login now. So this change appears to be a step up rather than a downgrade of service. Talking point: have you given up on airport WiFi? Signing up with Executive Traveller only takes a second and lets you Offer ends 31st March 2021. Company search results. Considering it is the P1 FF that they need to keep on board I would hope the standard of service and ability to fix issues remains. This seminar will be run by Michael Corrigan (CAHRI) of Platinum Employee Relations . Find contact's direct phone number, email address, work history, and more. Michael Redmond (310) 614-1689 Sr. Furthermore I would have thought some of this can be done working at home so even if recruitment cannot attract enough people to come to work in Canberra, casual staff can be found across capital cities interstate. Australia. Hi Guest, join in the discussion on Qantas shifts Platinum One support to new VIP Service Team, Executive Traveller is published by Business Travel Media Pty Ltd, a corporate authorised credit representative (#515763) of MGS FINANCIAL PTY LIMITED (#337568). So them scrapping the team as it was looks purely about money. There are a number of new changes to the Architects Award. Access to the dedicated Platinum One Special Service Team had previously been one of the primary benefits of Qantas Platinum One status, and was often cited by members as one of the key reasons these travellers would strive to maintain their tier each year. I called there Plat one number spoke to someone in Hobart and we had a bit of a chat about how things are in Melbourne. Mr Corrigan provided Mr Penrose with a template EBA that Platinum had previously used, and with minor changes Mr … here to apply. Company Awards/Announcements The St. Tammany Deputy Sheriff’s Association presented Volunteers of America Greater New Orleans with a donation of $1,850 to help the organization provide crisis response services across the parish, including counseling to victims of attempted suicide and families … Chris Chamberlin is the Associate Editor of Executive Traveller, and lives by the motto that a journey of a thousand miles begins not just with a single step, but also a strong latte, a theatre ticket, and later in the day, a good gin and tonic. There was a lot of customer relationships built and a lot of personal care provided by the staff. Highly unlikely these call centres will be capable of that. ACA Industrial Relations & Employment Advice Service. Michael Corrigan, Platinum Employee Relations. I have spoken many times over the years to the Hobart call centre and I can only say that I have the highest praise for their helpfulness and professionalism. Resend one to yourself here. "r Jax Biz CCE, a committee of continuous existence is a nonprofit, nonpartisan political organization with the goal of promoting business-friendly leadership at The Special Service Team had been comprised of staff who responded to requests from travellers and proactively assisted during disruptions, as well as having a dedicated worker charged with distributing invitations to functions and special events. Most of the P1 team as it was were completely capable of doing reservations functions. What is Michael Corrigan’s business email address? These upgrades tend to go to solo travellers. Over the years, these included major sporting outings and cocktail events, as well as flight simulator sessions for the airline’s crème de la crème cardholders. “It was frustrating sometimes to call the Platinum One line to ask for changes to reservations or to have an award seat released, and they’d patch the call through to the regular team,” she tells Executive Traveller. View the profiles of professionals named "Michael Corrigan" on LinkedIn. The Hobart call centre are always professional, empathetic and helpful. How has COVID-19 changed your business travel plans for 2021? All Correspodnece to: PO Box 814, Broadbeach, QLD, 4218. Click An icon used to represent a menu that can be toggled by interacting with this icon. Virgin opens Melbourne’s The Club lounge to everybody, How to stop Qantas Points expiring when outside Australia, Oneworld moves forward with alliance-wide upgrades, Apple's own cellular modem could finally launch 5G MacBooks, Apple's new $900 AirPods Max noise-cancelling headphones, Apple's next Mac M2 laptop chips could out-muscle Intel, The Executive Traveller 2020 Christmas Gift Guide, Australian approval of Pfizer vaccine expected in January. Also read: Best Qantas Platinum One perks for domestic travellers. Didn’t receive an activation email? Which industry does Michael Corrigan work in? I had 3 international flights Nov, Dec and Jan that have now cancelled and he was great. Why then does QF want to move the call centre to Hobart, and then train up a new group of people to do this, whereas they can keep the existing SST in Canberra and train them up for new services while hiring more staff there. What meals are Qantas, Virgin serving in business class? In addition to Platinum One members, the VIP department will also handle travel requests from members of the. When they called me it was for a specific reason about a flight, etc. 2633 Gold Coast Highway Broadbeach. There are 300+ professionals named "Michael Corrigan", who use LinkedIn to exchange information, ideas, and opportunities. below, then click 'Submit'. Michael Corrigan works in the industry of Advertising & Marketing, Business Services. Already have an Executive Traveller account? At the moment it is a downgraded service only being open 7am - 11pm rather than being able to get urgent assistance when it is required. Review: Alliance Airlines (Virgin Australia) Fokker 70 economy class, Review: QantasLink Airbus A320 economy class (Perth-Broome), Review: Delta One Boeing 757 business class, Review: Plaza Premium Lounge, Sydney Airport T1 (international), Review: Qantas international business lounge, Perth Airport T1, Review: Shangri-La's Rasa Sentosa Resort & Spa, Singapore, Review: Aerotel London Heathrow hotel (Terminal 3), Review: Westpac Altitude Black Mastercard credit card, Review: Qantas Premier Platinum Mastercard, Qantas, Virgin seek delayed take-off for new Tokyo flights, Qantas, Virgin Australia status war targets 31 airlines, Your guide to catching the Sydney Airport train, Cathay Pacific's new Airbus A321neo business class, What you need to know about Rex' Boeing 737 business class. Home Who We Are Platinum Difference Platinum Membership Services News Fee Structure Industrial Relations Links Clients Contact Us. Michael Corrigan of Platinum Employee Relations advises that when a full-time employee’s hours are reduced to part-time due to a downturn in business, the employee must be given two choices: 1. The meeting was an opportunity for your union representatives to pass on your concerns to AMG about the proposed significant change. Michael Corrigan (630) 887-4100 mike@teamsters731.org PeaceHealth - SHMC, SHHCS, PHMC 3333 RiverBend Drive 97477 Erika Skoog (541) 222-7300 Labor Relations Partner ESkoog@PeaceHealth.org Oregon Nurses Association 18765 SW Boones Ferry Road Ste. My old boss was CL and it was rare that she wasn't upgraded on domestic flights. The move represents another step in the streamlining and reshaping of Qantas as the airline charts a course to survival in the post-pandemic world. PO Box 814, I even had two on one day - day trip to Sydney and got upgraded in both directions! He is constantly on top of the Search Engine industry and that provides a value added service to … Mgr., Labor Relations Michael.redmond@pae.com IAM & AW District 160 2379 9135 15th Pl. Surprise upgrades do occur both international and domestic. The ACA would also like to take this opportunity to thank Michael Corrigan from Platinum Employee Services for his longstanding work in supporting the ACA and our members over the past decade. The offshore centres are useless (especially South Africa), to the extent if I get put through to them I just hang up and call back another time. If you have not received the activation email, simply enter your email address below, then click 'Submit'. It’s probably more common than you think. 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