Please call Myer on +61 2 8245 5888 to report your card lost or stolen, and we'll de-activate it and remove it from Apple Pay. Please ensure you have proof of purchase with you so our team can process your return. Do purchases on my Myer branded credit card influence my MYER one Tier? Will my additional cardholder also get a statement? Can I purchase a Myer Care Plan online? Brows Brows start here. Credits are only recognised and available for conversion into a MYER one Reward after they are successfully issued to your MYER one program account (and not cancelled or reversed). The Program Quarters are: 1 Jan – 31 Mar; Rewards earned in this quarter will generally be issued in May, 1 Apr – 30 Jun; Rewards earned in this quarter will generally be issued in August, 1 Jul – 30 Sep; Rewards earned in the quarter will generally be issued in November, 1 Oct – 31 Dec; Rewards earned in this quarter will generally be issued in February. To use Google Pay for purchases, you must first add your eligible card on your NFC-enabled Android device running Kit Kat 4.4 or above using the Google Pay app. This allows you to use your card to make purchases in places like the Google Play Store and online with Google. They will be issued with their own card and will be able to transact on your account. To download the Google Pay app or to check if your device is compatible with Google Pay, please visit Yes. Your virtual account number is connected to your new Card number automatically. For more information on Google Payments, please visit If no cards are listed, the device isn't set up to use Apple Pay. What are these notifications and how can I turn them on/off? How does foreign currency conversion work for credit cards? If you choose to pay in the foreign currency, this amount will be converted to Australian dollars by Visa, using the applicable exchange rate on the date the purchase is debited to your account. Just advise the Myer team member of the amount you would like to pay with each payment method at the register. For more information on how to use Myer Credit Card Online please refer to the FAQs under the 'Support' menu. When applying for a Myer Credit Card, if you are an existing MYER one member you will need to provide your MYER one card number on application. Enter your address or postcode, or use the location icon at the online checkout to find a collection location closest to your home, work or somewhere else that’s convenient for you. To apply for the Myer Credit Card you must be a MYER one member --- either a Primary MYER one member or an Additional MYER one member. Once this limit has been reached, you must pay down your existing cash balance before you can withdraw cash again. To earn the maximum number of Credits at Myer and MYER one affiliates, you must provide your MYER one card number and pay with your Myer Credit Card. Can I apply if my previous address is an overseas address? Whenever you make an in store or online purchase, or use your credit card to obtain a cash advance, in a currency other than Australian dollars, the transaction will be converted to Australian dollars. Can I have my card on multiple Apple devices? You will not receive a new Myer Credit Card if your MYER one tier changes. Here's a summary of all our collection and delivery options. Yes, you receive the same amount of Credits as when you use your physical card. How do I check the progress towards reaching my next MYER one Reward? We thank you for your understanding. You'll get an email when your parcel arrives, and SMS if requested. See section 2 'Getting started'). You may be contacted from time to time to confirm recent transactions on your Myer Credit Card. 10 Jan 2021 . If you do not have the App and have a valid email address in your account, your Reward will be sent via email from 'MYER one Rewards'. When you have the information, go back to System Preferences > Wallet & Apple Pay and tap your card. Contactless payment technology removes the need for a signature, PIN or loose change, providing you with greater speed and minimum hassle when making payments. You can access any ATM where Visa is accepted in over 200 countries around the world. Can I use my Myer Credit Card to make purchases online? To avoid disappointment, please DO NOT attempt to collect your order from the store until you have received an email advising that your order is ready to collect. You can change your name by contacting our Customer Service Centre on 13MYER (13 69 37). There are a few reasons why your transaction may not have been successful. I have deleted the MYER one App, how do I access my Rewards? Instead you will need to request a return. Use the centre map and directory to easily locate stores within our centre. Remember, exchange rates may fluctuate between the time your purchase is authorised and the time we debit your account. Once you have logged in to the MYER one App, any eligible MYER one Rewards will be sent directly to your App. For Little things the minimum amount is $100 and you can spend up to $2,000 (depending on your approved spending limit). Yes, they’ll just need the ‘Ready for collection’ email and some photo ID. Some merchants may appear to be located in Australia -- for example, they have Australian websites and display prices in Australian dollars -- but actually be located overseas. Reward emails will be sent from ‘MYER one Rewards’ so be sure to add us to your contacts so that you do not miss out. Once you have logged in to the MYER one App, any eligible MYER one Rewards will be sent directly to your App. If you've taken advantage of our balance transfer offer at the time of application, this will only be processed once you've activated your physical credit card. How can I keep track of how many Credits I have? Yes, Myer Gift Cards and Coles Group & Myer Gift Cards are redeemable online at and at the Myer Market. Mon, 11 Jan – Sun, 17 Jan Monday 8:00 AM – 7:00 PM Tuesday 8:00 AM – 7:00 PM Wednesday 8:00 AM – 7:00 PM Thursday 8:00 AM – 9:00 PM Friday 8:00 AM – 7:00 PM Saturday 8:00 AM – 5:00 PM Sunday 11:00 AM – 5:00 PM. You can update your communication preferences by logging into your MYER one account at, clicking on the unsubscribe links provided or by contacting us at What are the Card transactions listed in Google Pay? You can request an Additional Cardholder by logging in to your Membership at, You will normally receive your Additional Card within 3 weeks of request. You will be notified of your credit limit if your application is approved. What insurance comes with the Myer Platinum Credit Card? Click & Collect orders will be kept for 21 days from the day your order is placed. Select ‘close account’. However, there are certain machines that are not currently receiving mobile contactless payments such as vending machines and parking meters/machines. We believe that this change will stop more than 1.6 million bags going to landfill each year. Yes, although you need internet access to add and activate your card on Google Pay. This appears on the right of the screen next to Account summary, Follow the prompts to activate your card and select a four digit Personal Identification Number (PIN) in one easy step, Select ‘account details’ at the top of the screen. Then we’ll be able to let you know the different delivery options available to you. To deliver you the best Google Pay experience, we will share certain account information about each card you have selected to use with Google Pay and will make that information available for display on your device, such as data for your recent purchases. If you have any additional questions about your device's security features, please reach out to Google directly. Will Google Pay work without a sim card in the phone? To collect your items from Myer Tea Tree Plaza, go to The Myer Hub located on Level 4, in the Bedlinen department. How do I return or exchange an item purchased with Afterpay? If you are not the Primary MYER one member, you can still apply for the Myer Credit Card but any Credits earned by using your Myer Credit Card will be applied to the MYER one Primary member that your MYER one card is linked to. Which phones and devices are eligible for Google Pay? You also have the ability to remove your Card from the device and select which card is the 'default' card used when paying with Google Pay. If you join MYER one using the MYER one App, you will have access to a digital MYER one Card and will not receive a plastic card. Join the Myer and Estee Lauder team and you will have the benefit of working with two great brands. ANDREW MYERS Vice President – Sales You might come across dynamic currency conversion if you're: What will I be charged when I withdraw cash from an overseas ATM using my credit card? Notify us of your travel plans and dates before going overseas by calling us on 13 67 17 so that we can expect to see foreign transactions on your account as we continue to monitor for any unusual activity. What should I do? MYER one Credits that have not been converted into MYER one Rewards will expire after two years from date of purchase. What is an international transaction fee? To pay in stores, there is no need to wake your iPhone or open an app. Interest is calculated based on the balance you have outstanding on each day of the statement cycle. *, To pay in apps and on the web with iPhone and iPad, select Apple Pay as the payment method during checkout and place your finger on Touch ID. How do I become a Silver, Gold or Platinum MYER one Member? For a complete view of all your card transactions, sign in to Myer Credit Card Online or the Myer Credit Card app. If you have more than one Card loaded, you can tap and hold to drag your Card to the top of the wallet "default" spot. When will my goods be delivered if I use Afterpay? Your need to remove your Card first. Open the Myer Credit Card app and follow the prompts to log in. i would give minus -10 as i retuned a parcel 2 lego sets. See more on the Apple Pay support page. 1. If you don't already have the Google Pay app on your device, you can download it from the Google Play Store. To pay on Mac in Safari, choose Apple Pay then complete the purchase with your iPhone or Apple Watch.*. My device is lost or was stolen and I want to delete my card. By using your Awards points to make a purchase at Myer you consent to Myer accessing and using your personal information, including your Commonwealth Awards details, to facilitate the use of the Commonwealth Awards points and related marketing communications and activities, including without limitation to balance enquiries, redemption and refunds of Awards points. If you suspect unauthorised use of your virtual card, please contact Myer immediately by calling +61 2 8245 5888. Enter your card’s security code to add your credit card from your iTunes account. Earn Rewards Faster. If an item is required to be transferred between stores, this may cause a delay to your expected Click & Collect pick up time frame. A $2 over the counter transaction fee is applicable to all cash, EFTPOS or cheque payments made at Australia Post. If you are have previously logged into, you can log into the MYER one App using the same password. For queries regarding your account, contact Afterpay directly at or call 1300 100 279. Navigate to the back of the card, commonly referred to as the back of pass (by clicking the ‘info’ symbol on the bottom right of screen when your card is presented). Then you’ll complete your purchase and receive a confirmation email from both us and Afterpay. Sometimes the items you’ve ordered are stored in different locations around Australia. Yes, you'll continue to earn Credits per Australian dollar spent on eligible purchases while travelling overseas. Make sure you're aware of any pending balance transfer amounts when you're transacting using mobile payments so that the balance transfer can be processed within your credit limit. Click here  for more details on the MYER one program terms and conditions. Myer Credit Card: 13 67 17, 24/7 or via your Myer Credit Card Online account, 24/7, by following the below steps: What are the fees and charges on the Myer Credit Card? You will be notified of this limit if your application is approved. adding cards to your eligible Apple devices. At all other times, you can call the Commonwealth Bank Call Centre on 13 2221, 24 hours a day, seven days a week. There can be up to eight cards stored within Wallet on each device. If you’re purchasing these items at the same time as products that are eligible, you’ll need to separate them into two different transactions. Myer’s delivery partners serve most areas of Australia. You can use Find my iPhone to help you find and lock/erase your device. Please note that if you withdraw cash from an ATM, you will incur a cash advance fee of $5 or 3% of the value of the transaction, whichever is the greater, debited to your account at the time of the cash advance. If you’ve used Afterpay before, your first payment will be deducted two weeks after your purchase for orders under $500 (or at the time of purchase if your order’s over $500). Platinum MYER one Membership is by invitation only and capped at the top 3,000 Members. Your details will added automatically. The Myer Gift Card Customer Service Centre is available 24 hours a day 7 days a week. An outstanding authorisation reduces your available credit, but not the balance owing on the card. If you're unsure whether a merchant is located outside Australia, please contact them before you complete your transaction. Please provide Card Services with their details on the 'Additional Cardholder' section of the application form or request an Additional Cardholder via Myer Credit Card Online. A new and refreshed Partner Program will launch in 2021. Card Services has a fraud detection system that monitors credit card transactions for suspicious activity 24 hours a day, seven days a week. In addition, if you believe your device or Apple Pay card information has been lost, stolen or compromised in any way, call Myer on +61 2 8245 5888. Humm is an in-store only Buy Now Pay Later Service that lets you take your purchases home today and then make regular payments over time. Your smartphone or tablet requires internet connectivity to refresh your balance when using the MYER one App. Thank you for joining with us in this important change. A portion of the proceeds of each sale of multi-use plastic bags will go to the Myer Community Fund, to be distributed to our more than 60 charity partners. You cannot use humm to purchase alcohol, block knives/knives, Perishable items, gift cards, charity donations and non-merchandise services (including delivery, gift wrapping). They also can’t be used purchase 'Coles Group and Myer' gift cards, or at some food and service outlets. If your card is damaged for any reason, please call Card Services on 13 67 17 and we will arrange for a replacement card to be sent to you within 7 business days. Purchases made in any other foreign currency will be converted into United States dollars before being converted into Australian dollars. If they are 18 years of age or over, your additional cardholder may be eligible to apply for their own card. Log in with the MYER one number you most recently transacted with to access all your MYER one account information or alternatively, call the Customer Service Centre on 13 67 17 for assistance. Can I still earn MYER one Shopping Credits? Woolworths Online supports the Responsible Service of Alcohol. A minimum spend or special conditions may apply. When you add your physical card to Google Pay, it's stored as a virtual card. MYER one Rewards will be available in the Rewards tab of your MYER one App. Your MYER one Credit balance usually updates within 48 hours. Attract more customers by adding more content such as opening hours, logo and more - Yellow Pages® directory Myer Credit Card cardholders can have one additional cardholder for an annual fee of $9. 3. You'll also incur the international transaction fee of 3% of the Australian dollar value of the international transaction. Search all stores, or explore new favourites at Westfield Tea Tree Plaza. Alternatively, you can choose to have access to a digital MYER one Card by downloading the MYER one App, selecting ‘I’M A MEMBER,’ followed by ‘Forgot Member number’ and then follow the prompts. Myer Tea Tree Plaza Department Stores - Modbury, South Australia, 5092, Business Owners - Is Myer Tea Tree Plaza in Modbury, SA your business? This can occur at the end of each Program Quarter when you have reached the minimum of 1000 MYER one Credits which are then converted into a MYER one Reward. How can I add my eligible card to Google Pay to use it for payments? 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