Geo resource failed to load. I read here that the refunding will happen on the original platform (Ticketmaster) but it was also noted there that transferred tickets will be refunded to the original fan who bought them. It was no problem canceling New York City hotels. A LONGTIME BOSTON CONSUMER ADVOCATE AND FORMER ASSISTANT ATTORNEY GENERAL SAYS HE HOPES SHE WILL INTERVENE. >> I CERTAINLY URGE THE A.G. TO GET INVOLVED. >> I PURCHASED TWO TICKETS FOR $390. That was the only option given to both Cormier and Brown even though both events, the Bon Jovi Tour and the "Les Miserables" dates in Boston were officially canceled. "They are a pretty big business," Tom Relly said. So when StubHub offered her and her husband vouchers -- not a refund -- for a canceled Foo Fighters concert this summer, she felt that made no sense during a pandemic. But by the end of March, refunds were suddenly gone. Pirtle explores the terms, pricing structures, contracts, and the basics of card processing. Murphy To Continue Tour Of State's Hardest Hit Communities In Ida's Aftermath, Centers for Disease Control and Prevention, Dive Crews Suspend Search In Passaic For Missing College Students Nidhi Rana, Ayush Rana, Death Toll In NYC Climbs To At Least 13; Gov. We have sent the Rellys' information on to StubHub's management in the chance the agency can make an exception. By Jason Stoogenke, wsoctv.com. But StubHub responded by booting him from their ticket platform altogether, something experts say is a sneaky clause in StubHub's fine print. "Pretty unfair, almost unethical on their part," Brown said. StubHub, however, won't offer refunds to anyone who bought a ticket after March 25 of last year if an event is canceled — only credits. Read the full policy ›. "The policy was that whenever an event is canceled, the consumer would receive 100 percent full refund.". So, they are providing coupons for future events that we don't know whether will happen or not. Whether you can receive a refund is dependent on the retailer's return and refund policies. The customer gets nothing- neither an event nor refund money, and no refund for processing fee. Metropolitan Opera House says that due to the Corona virus pandemic they have closed the opera house for the rest of the season. IF THEY HAVE 100 COMPLAINTS, THERE ARE PROBABLY THOUSANDS IN MASSACHUSETTS WHO DIDN’T COMPLAIN WHO ARE OWED MONEY. This tale of marriage in tatters is followed by the exploits of a Hollywood producer who, after three marriages, is looking for fresh fields. He calls a childhood sweetheart, now a suburban housewife, for a little sexual diversion. No Way Down is the the gripping, terrifying story of a brutal struggle for survival on the upper slopes of the Himalayan K2, the world's most hostile terrain, by Graham Bowley. BEN: STUBHUB SAYS IT IS STILL OFFERING REFUNDS IN STATES WHERE IT IS REQUIRED TO BY LAW, BUT DID NOT PROVIDE A LIST OF THOSE STATES. Stubhub would not refund money.They said if he reschedules that I would have to use the tickets.But if it cancels they will refund my money.Bocelli reschedules for April 20th. Found insideDrawing on interviews with leading band members, music executives, managers, promoters, and using the latest data on revenues, royalties, streaming tour dates, and merchandise sales, Rockonomics takes readers backstage to show how the music ... Billboard (04/06/20) Rosenbaum, Claudia Wisconsin resident Matthew McMillan has filed a $5 million federal class action suit against StubHub for not refunding money he spent on a suspended National Hockey League (NHL) game, charging the ticket resale company with breach of contract and . Sixteen-year-old Jamie New comes out and wears a dress to the school prom, with encouragement from his friends and his loving mother. And just to clarify, when was the purchase made? StubHub claims it is still offering refunds in states where it is required to by law but did not provide a list. All tickets were listed consistently. NEW YORK (CBSNewYork) — For months, major concerts and sporting events have been canceled or postponed due to the coronavirus pandemic. Found insideTraces the complicated development of Frank Lloyd Wright's Fallingwater, including planning, site selection, and construction "Under state law, it's actually illegal to fail to honor any promises made in connection with the return policy or to misrepresent it. Here is a book for anyone interested in a music career: a comprehensive and crucial guide to making it in one of the world’s most dynamic industries. We'll email you when an event is canceled. Lawyer's Assistant: What state is this in? Listed tickets on Stubhub for a multiple days event. Posted on May 3, 2021. In 14 . "We chose StubHub because of their 'FanProtect' guarantee," Brown said. IL. Ticketmaster only returning money to cancelled not postponed events. StubHub was hit with a class action lawsuit by a Wisconsin resident a week ago, alleging it is "reneging on its guarantee to provide cash refunds as many are seeking to get their money back for the. We're still waiting for Coachella to make another announcement about rescheduling the festival. UNDER STATE LAW, IT IS ACTUALLY ILLEGAL TO FAIL TO HONOR ANY PROMISES MADE IN CONNECTION WITH THE RETURN POLICY OR TO MISREPRESENT IT. To see your event status, log into your StubHub account and click or tap 'My tickets.'. BUT BY THE END OF MARCH, REFUNDS WERE SUDDENLY GONE. The problem? Last week, Billboard reported that a Wisconsin man has filed a $5 million USD class action lawsuit against StubHub for not refunding money he spent on an NHL game, now suspended due to coronavirus . You can't refund that. "As a young stalk, Celery always had big dreams. And though Celery wasn't successful at first, hard work and a positive attitude helped Celery win big. Follow along and let Celery inspire you to follow your dreams." The cost is $270.53. Unfortunately, Missouri and Illinois are not among those . Set your price and adjust it at any time before your tickets sell. Re: How do I get a refund for my Coachella tickets purchased on Stubhub? Eventually changed to refund if wanted by May 2021. During this period, Stubhub decided to change their refund policy to cheat people out of their refunds. Companies doing business in the state can have any policy they choose, but it must be disclosed and can't be altered after a transaction. BEN: MASSACHUSETTS HAS CLEAR RULES ON RETURNS AND REFUNDS. The response: With an estimated $1 billion tied up in tickets at a time when Americans are filing for unemployment at record rates, StubHub's decision to stop issuing refunds was met with plenty of criticism. When both men bought their tickets in January, StubHub's "FanProtect" guarantee promised full refunds if their events were canceled. The buyer to one of the days tickets cancelled the transaction because . "We would like a refund, because there are no concerts going on this year or for a few months, or maybe another year now." "This is a MUST READ for anyone interested in leadership and human potential. We are just little people who want our money back, that's all.". The latest review Refund of cash in state of NY was posted on Aug 10, 2021. StubHub said it was . Healey's spokesperson told us the issue is on her radar and anyone affected should file a complaint with her office. Dworsky is a longtime Boston-based consumer advocate and former assistant Attorney General. The latest breaking updates, delivered straight to your email inbox. When both men bought their tickets in January, StubHub's "FanProtect" guarantee promised full refunds if their events were canceled. McMillan says StubHub told him he could not receive a refund because the game had not been canceled but only postponed, despite the fact that he had purchased his ticket with StubHub's money back. The suit, launched by legal firm Koskie Minsky, has been brought on behalf of anyone who bought tickets from the StubHub platform before March 25, 2020, for an event that has been cancelled, and who have not received a refund prior to certification of the class action. At the moment, we're not able to process compensation due to the unknown status of the event. We reached out to the company for an explanation on behalf of a half dozen Massachusetts customers who told us they've been wrongly denied their money back. — W79 (@Waa1207) March 31, 2020. Instead they are keeping our money ransom and demanding we keep our tickets for a future concert that has no further details such . 5 On Your Side dug a little bit deeper and found in about 18 states, cash refunds are required by law and StubHub will comply with that. On March 7th, StubHub emailed Marrali a copt of its refund policy . On March 12 and then March 25 StubHub essentially closed the money-back guarantee and instead started promising coupons worth 120 percent of the purchase price in lieu of refunds, to be used within 12 months. The Bengals, the Reds and many other events have been great when it comes to giving ticket refunds to fans this year – but that’s not the case for people who bought tickets through StubHub. Stubhub Class Action Lawsuit (2020) Stubhub deny you a . Revenue / 04.08.20. Unlike Ticketmaster, the original seller in most cases, StubHub is a reseller, and says it doesn't have the cash on hand to refund the tens of thousands of people holding tickets to canceled shows.. We'll email you when an event is canceled. StubHub was the only ticket . I got refunded for my tickets through Ticketmaster and received an email from StubHub saying "if you've already been paid for your sale, we'll be processing a charge to recoup the amount you received.". The Rellys paid $800 for tickets to the canceled show. Stolen Tickets, Stubhub will Not Refund Money Discussion in 'Small Claims & Municipal Court' started by eclipse255, Dec 8, 2008. California. You can apply this credit toward multiple StubHub events in the same currency. They’re trying to claw that back. Refund people's money. . This is particularly problematic in the business environment where careers are at risk, not to mention company success. And, most painfully for StubHub, instead of slapping a 22%+ fee onto every ticket . the issue is on her radar and anyone affected should file a complaint with her office. What you may not know, however, is that StubHub's user agreement contains a provision that lets you file a refund arbitration claim against StubHub and requires StubHub to pay all of your (and their) arbitration costs. They were really good. Don't Waste Your Money" is a registered trademark of Scripps Media, Inc. ("Scripps"). Second, they won't owe any refunds, so they're not in the hole to voucher holding consumers $1 - 2 billion. THE ATTORNEY GENERAL SAYS ANYONE AFFE. “When all these events got canceled at the same time and the buyers wanted their money back, StubHub didn’t have it. So Farley filed a credit card dispute against them, and won back his $600. The NBA, NHL and MLB didn't respond to requests for comment or referred questions on refund policies to individual teams. If you've paid for an event that's been canceled, modified, or postponed due to COVID-19, know that you are owed money back. In response, StubHub refunded the customer's money and gave her 50 percent off her next purchase. A spokesperson for Massachusetts Attorney General Maura Healey says her office has received about 100 complaints from residents regarding StubHub's policy change. The online ticket broker StubHub has changed its refund policy amid the pandemic, leaving many customers upset. We go out of our way to find replacement tickets if there is an issue with your order. "We were only allowed 120 percent credit toward future concerts, not refunds.". Otherwise their only hope may be joining one of several class-action lawsuits now pending over this new policy. Since this is MY MONEY THAT I PAID, you should not have a "good until". New York Attorney General Letitia James‘ office said it has received more than 100 complaints about people not getting refunds for canceled events. Found insideThe essays in How to Ruin Everything range from the absurd (how he became an international ivory smuggler) to the comical (his middle-school rap battle dominance) to the revelatory (his experiences with epilepsy), yet all are delivered with ... "They have to make money, I understand that," Tom Relly said. THAT WAS THE ONLY OPTION GIVEN TO THEM, EVEN THOUGH BOTH EVENTS -- THE BON JOVI TOUR AND LES MI S DATES IN BOSTON WERE OFFICIALLY CANCELED. StubHub is facing a courtroom battle in Canada over COVID-19 refunds after a class action lawsuit was filed. If you want a refund, you have 30 days to request it starting from the announcement of the new show date. StubHub is offering eligible customers who purchased tickets for events in the U.S. and Canada prior to March 25, 2020 and were defaulted to a 120% credit when their event was canceled the choice to keep their credit or request a cash refund. COMPANIES CAN HAVE ANY POLICY THEY CHOOSE, BUT IT MUST BE DISCLOSED AND CANNOT BE ALTERED AFTER A TRANSACTION. StubHub claims it is still offering refunds in states where it is required to by law but did not provide a list. "I certainly urge the to get involved because if they have 100 complaints, there's probably thousands in Massachusetts who didn’t complaints who are owed money," he said.StubHub claims it is still offering refunds in states where it is required to by law but did not provide a list. So there's just no way for us to take that timing risk on behalf of sellers, at scale, all at the same time.". Found insideTHE SUNDAY TIMES BESTSELLER A BOOK OF THE YEAR PICK IN THE TIMES: 'Captivating' A ROUGH TRADE BOOK OF THE YEAR: 'In-depth and inspiring' 'Beautifully compiled ... the perfect festival experience' SUNDAY TIMES Glastonbury 50 is the ... StubHub has not done this. How do I know if I'm eligible? Customers say yes, >> JANUARY 24, WE PURCHASED THE TICKETS. Furniture Fair Power Pack Feed Our Children, Riverfest 2021: 9 things to know before you go, several class-action lawsuits now pending. STATE LAW SAYS IT IS A DECEPTIVE TRADE PRACTICE "TO FAIL TO PERFORM ANY PROMISES MADE TO A BUYER IN CONNECTION WITH THE REFUND." Instead of full refunds for canceled events, they changed it to a COUPON worth 20% more than the value of the ticket. Instead, it's offering a future ticket credit worth 120% of the purchase price. StubHub later wrote on Twitter refunds would only be granted if "the buyer's billing address or event is in one of 14 states with consumer laws around refund" - which according to FindLaw . Reveals government and private grant programs, unclaimed property and bank account reclaiming procedures, and tax refunds and benefits to capitalize on "free" money programs and manage personal finance. 10. The standup comic and frequent talk-show guest presents a collection of outrageous personal stories that serve as a guidebook for how to avoid adult responsibility, tracing his fraternity days at Florida State University, his experiences as ... According to StubHub's new policy change, though, those fans will have a hard time getting their money back. Describes how the First Lady and her daughters planted a vegetable garden on the White House's South Lawn as part of an initiative to raise awareness about childhood obesity, and shares gardening tips, recipes, and advice for making ... It is an extra bonus, but it's still not cash. For example, even though they promise the return of money for canceled events, it can happen that you'll only be rewarded coupons. "If you have tickets to a show that is postponed, you will be able to select your refund . THE COMPANY EVEN REPEATED THAT PROMISE OF FULL REFUNDS IN IN EMAIL IN EARLY MARCH. Despite initially offering either refunds or a coupon to use on the site worth 120 percent of the initial payment, the company, which is owned by Ebay, has quietly removed the refund option from its terms. Found inside – Page 49Many touts would fail to deliver tickets , deliver different tickets , and / or simply disappear with the money . I believed that the answer ... It is important to clarify that viagogo does not sell tickets . However , by handling all ... The company even repeated that promise of full refunds in an email sent to Cormier in early March. Tickets lost in transit You can apply this credit toward multiple StubHub events in the same currency. StubHub is no stranger to customer dissatisfaction — regarding both sellers and buyers. But StubHub responded by booting him from their ticket platform altogether, something experts say is a sneaky clause in StubHub’s fine print. I disputed this charge with Amex who reached out to Stubhub for a refund. . Many third-party ticket sellers are refunding canceled events but not postponed events. That guarantee is a promise you’ll get your money back. Have a problem?Send me an email, at jmatarese@wcpo.com or message me on Facebook. Found insideHow to compete in the digital economy? In short: Ask Your Developer. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of . Get valid tickets to any event or your money back. After requesting refund for other given spell about not having insurance Dont buy from this organisation I got paid for my StubHub sale even though the event had not yet happened. They bought tickets with promise of money back if the event does not occur. Use the credit before Dec. 31, 2022. Many customers are upset, and multiple class-action lawsuits are pending. Found inside – Page 17Even though the tickets say non-refundable non-exchangeable, most theaters know that they're in the goodwill ... all of them (with the sole exception of the Pasadena Playhouse) agreed to credit a full refund back to Bill's credit cards. Gary Cormier headed to StubHub when he was ready to buy his tickets, for $771, to Bon Jovi's tour stop in Boston this July. BEN: GARY HEADED TO STUBHUB WHEN HE WAS READY TO BUY HIS TICKETS TO BON JOVI’S TOUR STOP IN BOSTON. BTS officially canceled their MOTS tour. Refuse to refund for cancelled event. Original review: Aug. 23, 2021. Instead of refunding tickets for canceled events, as outlined under its FanProtect Guarantee, the company is instead offering a credit of 120% to be used toward a future StubHub purchase for . Unfortunately, this customer has already lost an experience that she'll never be able to get back. STUBHUB CHANGED ITS FINE ON MARCH 25, OFFERING MOST CUSTOMERS JUST A CREDIT. These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. Only tickets you buy and sell at StubHub sites or StubHub mobile apps are covered by our guarantee. Live Nation has given ticket purchasers the choice to keep the tickets for a future Janet Jackson Concert date or receive a refund. “You give the guy a free piece of cheesecake, do you want them to come back and eat 500 more down the road? Raised in the African bush, Cody thinks she knows all about the survival of the fittest. The law of the jungle takes on a whole new meaning when the home-schooled 15-year-old enters public high school for the first time. A UNETHICAL ON THEIR PART. StubHub updated their policy today. Financial experts say there are rumors StubHub may not even survive the pandemic, but for now it’s still trying to weather the storm. Apparently, in 13 states they have to refund due to consumer protection laws in those states.. Is this true? Copyright 2021 Scripps Media, Inc. All rights reserved. That's not fair to me," said White. I am being ripped off by StubHub. The original ticket buyer who sold through StubHub now has the money. August 31, 2021 at 6:11 pm EDT. ""Pretty unfair, almost unethical on their part," Brown said.Massachusetts has clear rules on returns and refunds. FLASHBACK: Blockchain Technology Makes Buying Concert Tickets Cheaper, And May End Robots Buying In Bulk. The other is beautiful, ambitious, and very popular. The story of how these two unlikely friends end up as the Wicked Witch of the West and Glinda the Good Witch makes for the most spellbinding new musical in years. Now, if the event doesn't happen in the future, and the expiry of the coupon runs out, then all the money stays with StubHub. Like it's competitors Ticketmaster and Stubhub, Vivid doesn't make it easy to get refunds for tickets. I received an email about the cancelation of the concert and that I had a credit on Stubhub wallet good until 12/31/2022. As pointed out by @don_shano, this is not . Even after agreeing to give a refund, they refuse to actually send me the money back. StubHub, which earlier this spring was offering refunds for canceled events, is now offering only vouchers worth 120% percent of what customers paid. By Sasha Jones • Published October 12, 2020 • Updated on October 12, 2020 at 8:21 pm Couple wants refund for $800 in concert tickers. StubHub, which earlier this spring was offering refunds for canceled events, is now offering only vouchers worth 120% percent of what customers paid.